Effective Date: 17 October 2024
Welcome to Crafted Touch Designs!
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our Site.
1. Services: Crafted Touch Designs offers custom engraving services and related products. We reserve the right to modify or discontinue any service or product at any time without prior notice.
2. Orders and Payment: By placing an order on our Site, you agree to provide accurate information and to pay for the products you order. We accept various forms of payment, and your payment will be processed securely. We reserve the right to cancel or refuse any order for reasons including but not limited to product availability, errors in the description or price of the product, or suspicion of fraudulent activity. Due to the personalized nature of our products, refunds may not be accepted.
3. Intellectual Property: All content on our Site, including text, graphics, logos, images, and software, is the property of Crafted Touch Designs and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our express written consent.
4. Limitation of Liability: Crafted Touch Designs is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or the services provided. We do not guarantee that our Site will be available at all times or that it will be free from errors or interruptions.
5. Changes to Terms: We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the new terms.
6. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Miami, Florida. Any disputes arising from these terms will be resolved in the appropriate courts located in Miami, Florida.
7. Contact Us: If you have any questions or concerns regarding these Terms and Conditions, please contact us through e-mail.
Crafted Touch Designs Team,
At Crafted Touch Designs, we take pride in our custom products. Due to their personalized nature, we generally do not accept returns. However, if your product arrives with significant damage caused during delivery or if there is an error in production, we are happy to address these issues.
Return Conditions:
Return Process:
To initiate a return, please email us at craftedtouchdesigns@outlook.com within 7 days of receipt. Provide your order details along with a description and images of the issue. Our customer service team will assist you in resolving the matter, which may involve contacting the delivery company for damage claims.
Refund Process:
If your return is approved, refunds will be processed to the original payment method within 5-10 business days after we receive the returned item or documentation of the error.
For any questions or concerns about your order, feel free to reach out to us at craftedtouchdesigns@outlook.com.
Effective Date: 17 October 2024
Copyright © 2024 Crafted Touch Designs - All Rights Reserved.
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